• We can only test you if you have no symptoms. If you have any symptoms matching COVID-19, please cancel your appointment.
• We do the serological test from the age of 18.
• You need to check which COVID-19 test is needed for your journey. Also check which regulations apply regarding the validity of the travel statement. You can find this information on www.wijsopreis.nl (information in Dutch).
• We have good agreements with our laboratory about lead times. In rare cases it can happen that the results arrive late. For instance in case of a technical problem in the lab or if the result is borderline (neither positive nor negative). In this case the sample has to be reanalyzed. We are not liable for any delay. We will inform you as soon as possible and will do everything we can to obtain the test result.

The COVID-19 PCR test is used to examine whether you are currently contaminated with COVID-19. 

• You will receive the results of the PCR-test by email within 48 hours. If your test is taken before 12:00 am, you will receive the results the next day before 12:00 am.

We have good agreements with our laboratory about lead times. In rare cases it can happen that the results arrive late. For instance in case of a technical problem in the lab or if the result is borderline (neither positive nor negative). In this case the sample has to be reanalyzed. We are not liable for any delay. We will inform you as soon as possible and will do everything we can to obtain the test result.

You will receive the travel statement by secure email. In order to open this email, you need a code that you will receive from us via text message. If you do not own a cellphone, it is also possible to pick up the statement at Travel Clinic Erasmus MC, or to have them sent to you by mail. Do bear in mind that sending the statement by mail will mean it takes longer for you to receive them. 

The statement(s) include the following information in Dutch and English:

• Your name as stated on the passport or ID-card with which you are traveling
• The document number of the passport or ID-card with which you are traveling
• The date on which the test took place
• That you have tested negative

The statement does not provide a QR code.

If the test comes back positive, we will inform you by phone. In that case you cannot travel because the country of destination will not admit you.

This depends on the demands made by your country of destination. You need to check this yourself on www.wijsopreis.nl (information in Dutch).

Yes, we do the PCR test for children of all ages. We reserve a longer time slot for children and of course you as the parent can be present to make your child feel comfortable. For a PCR-test we do not use the mid-nasal COVID-19 test used by the GGD. This is because this test is less sensitive.

Sometimes the email will go into your Unwanted folder. This depends on your email program. Always make sure you check this folder too when you are expecting a statement. Is the email not listed? Please contact us on telephone number 010-704 5050.